Privacy Policy and Cookie Policy

1. Privacy Policy

The Privacy Policy is part of the general Terms that govern this Website. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy (the Policy) carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998,  Nikki Halliwell SEO (we or us) is the data controller (i.e. the company that is responsible for and controls the processing of, your personal data).

Who is responsible for the processing of your data?

Nikki Halliwell
Address: 83 Ducie Street, Manchester, M1 2JQ.
Email: [email protected]
Web: www.nikkihalliwell.com

We welcome your feedback and questions, you can contact us using the above information to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. You are advised to review this policy, and if you have registered and have access to an account or profile wit us, you will be informed of any changes.

If you are one of the following groups, consult the following information:

1.1. WEB OR E-MAIL CONTACTS

What data do we gather through the Web?

We can process your IP, what operating system or browser you use, and even the length of your visit, anonymously.

We will obtain personal data about you such as your name, address, payment details, whenever you complete an online form.

For example, we will obtain your personal data when you register to use this website, send us feedback, post material, contact us for any reason, sign up for a service or purchase services.

Monitoring

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

We may monitor and record communications with you such as telephone conversations and emails for the purpose of quality assurance, training, fraud prevention and compliance.

What is the legal basis for processing your data?

The acceptance and consent of the interested party: In the cases where it is necessary to fill in a form and click on the “submit” button to make a request, completing the form and submitting it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause annexed to said form or acceptance of the privacy policy.

All our forms show the symbol * when data is obligatory. If you do not complete these fields or do not tick the acceptance checkbox for the privacy policy, sending the information will not be allowed. The following formula is usually shown: “□ I have read and accepted the Privacy Policy.”

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  1. To help us identify you and any accounts you hold with us,
  2. Administration,
  3. Research, statistical analysis and behavioural analysis,
  4. Customer profiling and analysing your purchasing preferences,
  5. Marketing—see Marketing and opting out below,
  6. Fraud prevention and detection,
  7. Billing and order fulfilment,
  8. Customising this website and its content to your particular preferences,
  9. To notify you of any changes to this website or to our services that may affect you,
  10. Security vetting,
  11. Improving our services.

Do we make electronic communications?

They are made only to deal with your application if electronic communication is one of the means of communication you have supplied us with.

If we make any commercial communications, it will be because they have been previously and expressly authorised by you.

Marketing and Opting Out

Unless you have asked us not to do so, we may contact you by mail, email, telephone or SMS text about services, promotions or special offers which may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt-out at any time. See further Your rights below.

Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • Give consent on his/her behalf to the processing of his or her personal data
  • Receive on his/her behalf any data protection notices,
  • Give consent to the transfer of his/her personal data abroad if relevant.

1.2. NEWSLETTER CONTACTS

What data do we collect through the newsletter?

You can subscribe to the Newsletter on the Web, you can provide us with an e-mail address, to which the Newsletter will be sent. We will only store your e-mail in our database, and then we will send you e-mails periodically until you request cancellation, or we stop sending e-mails.

You will always have the option to cancel your subscription, in any communication.

For what purposes do we process your personal data?

  • Managing the requested service.
  • Information by electronic means, which relates to your request.
  • Commercial or events information by electronic means provided that there is express authorisation.
  • Performing analysis and improvements in mailing, to improve our business strategy.

 

What is the legal basis for processing your data?

Acceptance and consent of the interested party: In the cases where you subscribe, you must accept by ticking a checkbox and then clicking on the “submit” button. This will necessarily imply that you have been informed and have expressly granted your consent to receive the newsletter.

If you do not tick the acceptance checkbox for the privacy policy, sending of the information will not be allowed. The following formula is usually shown: “□ I have read and accepted the Privacy Policy.”

1.3. CLIENTS

For what purposes do we process your personal data?

  • Preparation of budgets and monitoring them by means of communications between both parties.
  • Information by electronic means, that relates to your request.
  • Commercial or events information by electronic means provided that there is express authorisation.
  • Managing the administrative, communications and logistics services performed by the person in charge.
  • Billing and declaration of any relevant taxes.
  • Make any transactions as appropriate.
  • Control and debt recovery management.

1.4. PROVIDERS

For what purposes do we process your personal data?

  • Information by electronic means, that relates to your request.
  • Commercial or events information by electronic means provided that there is express authorisation.
  • Managing the administrative, communications and logistics services performed by the person in charge.
  • Billing.
  • Make any transactions as appropriate.
  • Billing and declaration of any taxes as appropriate.
  • Control and debt recovery management.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or otherwise your consent when you contact us or offer us your products by any means. 

1.5. SOCIAL NETWORK CONTACTS

For what purposes do we process your personal data?

  • Answering your questions, applications or requests.
  • Managing the requested service, answering your application, or processing your request.
  • Connecting with you and creating a community of followers.

 

What is the legal basis for processing your data?

The acceptance of a contractual relationship in the environment of the social network in question, and in accordance with its Privacy policies.

 

How long do we keep personal data?

We can only consult or cancel your data in a restricted way as they are part of a specific profile. We will process them as long as you let us do it, being friends or clicking on “Like”, “continue” or similar buttons.

Any rectification of your data or restriction on information or publications must be made through the configuration of your profile or user on the social network itself.

1.6. SECURITY AND THIRD PARTIES

Do we include third-party personal data?

No. As a general rule, we only process data sent by their owners. If you supply us with third-party data before you do so you must inform such a third party and ask for its consent; otherwise, you hold us harmless for non-compliance with this requirement.

What security measures do we apply?

We will use technical and organisational measures to safeguard your personal data, for example:

  1. Access to your account is controlled by password and username which are unique to you,
  2. We store your personal data on secure servers,
  3. Payment details are encrypted using SSL technology.

 

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Who will your data be transferred to?

We may disclose your personal data to:

  1. Other companies within our group and our partners,
  2. Our agents and service providers (e.g. providers of web hosting or maintenance services),
  3. Law enforcement agencies in connection with any investigation to help prevent unlawful activity,
  4. our business partners in accordance with the Marketing and opting out section above.

 

Your data will not be transferred to third parties unless there is a legal obligation to do so. Specifically, your data will be communicated to HMRC and to banks and financial entities for collection for the service provided or product acquired and to those in charge of data processing, as necessary to perform the agreement.

In the event of purchase or payment, if you choose an application, platform, bank card, or another online service, your data will be transferred to that platform or will be processed in its environment, always with the utmost security.

When we let them know, the web development and maintenance company, or the hosting company, will have access to our web. These companies will have signed a service provision agreement that obliges them to uphold the same privacy standards as we do.

When US applications are used, any international data transfer will adhere to the Privacy Shield agreement, which guarantees that US software companies comply with European data protection policies as regards privacy.

1.7. YOUR RIGHTS

You have the right, subject to the payment of a small fee (currently £10.00) to request access to personal data which we may process about you. If you wish to exercise this right you should:

  • Put your request in writing,
  • Include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill),
  • Attach a cheque in the amount of £10.00 made payable to Nikki Halliwell.
  • Specify the personal data you want access to, including any account or reference numbers where applicable.

 

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

  1. Put your request in writing,
  2. Provide us with enough information to identify you (e.g. account number, username, registration details),
  3. Specify the information that is incorrect and what it should be replaced with.

 

You also have the right to ask us to stop processing your personal data for direct marketing purposes.  If you wish to exercise this right you should:

  1. Put your request in writing (an email sent to [email protected] with a header that says ‘Unsubscribe’ is acceptable).
  2. Provide us with enough information to identify you (e.g. account number, username, registration details),
  3. If your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone) please specify the channel you are objecting to.

 

Do we process cookies?

If we use cookies that are not necessary, you may consult the cookies policy below.

How long do we keep your personal data?

  • Your personal data are kept for as long as you have a relationship with us.
  • Once that relationship is terminated, the personal data processed for each purpose will be kept for the legally established periods, including the period within which a judge or a court may request them, the lapse period for legal actions being taken into account.
  • Processed data will be kept for as long as the legal deadlines referred to above do not expire. If there is a legal obligation to keep them, or, if there is no legal deadline until the interested party requests to have such data suppressed or the consent given by such interested party is withdrawn.
  • We will keep all information and communications about your purchase or the provision of our service for as long as the guarantees over products or services are valid, so as to deal with possible claims.

2. Cookie Policy

This site, like most Websites, uses cookies to improve and optimize the user experience. Below you will find detailed information about these “Cookies”, what types are used in this website, how to change your cookie settings, and what happens if you disable cookies.

2.1. What are Cookies?

A cookie is a small text file that is placed onto your computer (or another electronic device) when you access our website. 

2.2. What type of Cookies are used by this website?

This site uses:

  • Google Analytics: This is one of the most widespread and trusted analytics solutions for helping us to understand how you use the site and ways to improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
  • Mailchimp Tracking: Which counts the number of unique visitors to the pages.

We use cookies and other online tracking devices such as web beacons, action tags, Local Shared Objects, single-pixel gifs on this website to:

  1. Keep track of the items stored in your shopping basket and take you through the checkout process,
  2. Recognise you whenever you visit this website (this speeds up your access to the site as you do not have to log on each time),
  3. Obtain information about your preferences, online movements and use of the internet,
  4. Carry out research and statistical analysis to help improve our content and services and to help us better understand our visitor/customer requirements and interests,
  5. Target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests,
  6. Make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic devices such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances, we may collect personal information about you – but only where you voluntarily provide it (e.g. by completing an online form) or where you purchase services from us.

In most cases, we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).

Consent

There is a notice on our home page that describes how we use cookies and which also provides a link to our Privacy Policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this Privacy Policy.

Transfers of data out of the EEA

When you signed up for the provision of services or registration of this website you agreed that we may transfer your personal data to countries outside the European Economic Area. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.

A subject access request is a request received from a data subject asking for access to personal data which we process about you.

2.3. How can you set your cookies?

When browsing our website you are consenting to the use of cookies on the terms contained in this Policy. You, the user, have the opportunity to exercise your right to block, delete, and refuse the use of cookies at any time by changing your browser options:

  • Internet Explorer: Tools> Internet Options> Privacy> Settings.
    For more information, see the Microsoft Support or Help browser.
  • Mozilla Firefox: Tools> Options> Privacy> History> Custom Configuration.
    For more information, see the Mozilla Support or Help browser.
  • Google Chrome: Settings> Show Advanced Options> Privacy> Content Settings.
    For more information, see the Google Support or Help browser.
  • Safari: Settings > Security.
    For more information, see the Apple Support or Help browser.
  • Opera: Settings> Options> Advanced> Cookies.
    For more information, see the Opera Support or Help browser.

 

If you use another browser other than the above, check its installation, use and cookie blocking configuration.

2.4. What happens if you disable the cookies?

Some features of the services or areas of this website may not function properly.

For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org

2.5. Can this cookies policy be updated?

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website.